Credited amounts are never added to credit card balances. H-Sphere can't put money on credit cards. Instead, credited amounts are put on the account balance. To credit a fixed amount to an account:
-
Find the account using the Search utility.
-
Click the Credit icon in the Billing column.
-
Enter the amount:

-
Amount: don't enter negative amounts; instead, debit the account.
-
Description: the reason for crediting the account. It can be Check, Manual CC Charge, Promotion and Other.
-
ID String: the explanation to the transaction that will show up in the invoice and the balance statement.
-
Comment: any comment.