Admins can make and view notes to
particular user accounts. These notes will not be visible to
users. To make an admin note
for specific account, do the following:
-
Find the account using the Search utility.
-
Click the Account ID to go to
the account details:

You will see all information about the user: contact&billing
e-mail, billing information, FTP login, used disk quota and
traffic, mail and domains information.
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To view/post admin notes for this
account, click the Notes link in the Control Panel
User section.
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On the page that appears, enter a
note in the text box and click the add a note button. You
will also see the notes added before.